As a frequent traveler, you can't possibly see the world without flying. Planes are essential to your lifestyle—and that's not a bad thing. But you might think it is, because flying is so unpleasant. You have to get to the airport three hours in advance, and wait in TSA lines that can take most of your day to get through. You're restricted by luggage and liquid requirements, and hit with unnecessary fees for services that should be offered as basic courtesy.
If this happened in any other industry, the list of complaints would be endless. Yet it happens in the airline industry simply because people have no alternative to flying (unless they plan on spending hours or even days in a car). Flying is seen as a necessary evil, and Americans have had to accept it that way.
However, alternative air services like Blackbird [flyblackbird.comhttp://www.flyblackbird.com/] aren't satisfied with the status quo. It's an out-of-the-box air service with a disruptive business model that aims to make air travel an outstanding experience for the everyday passenger.
Here are some of the problems it's trying to fix in the commercial airline industry:
Bad Customer Service
Good customer service is often hard to come by - at least without a very high price. Basic services like luggage assistance are generally only reserved for first-class or business passengers. But that's not where the industry is headed - at least not with the rise of affordable alternative air services. One of its biggest priorities is customer service: it's treating it as a necessity instead of a luxury.
Exorbitant Ticket Prices
Alternative air services like Blackbird offer seats on private flights to popular destinations (think Palo Alto to Tahoe, or your city to your grandkids) starting as low as $125. That's comparable to (or cheaper than) a commercial flight, which makes travel affordable to all—not just top CEOs.
Think of the last time you tried to visit a friend in a rural city—was your commute from the airport to their house more than an hour? It's because the location of conventional airports is just inconvenient. That's why services like Blackbird specialize in flying into smaller cities that aren't well served by commercial airlines. By flying with alternative air services, soon travelers will have access to thousands of cities throughout the USA.
Travel is your lifestyle—and as such, the way you get to where you want to go shouldn't be inconvenient or stressful. The next time you travel, you may want to consider trying out non-commercial airlines like Blackbird, where quality customer service is something that's offered to all passengers - not just the ones who sit in the front of the plane.
Rudd Davis is the CEO of Blackbird Air [flyblackbird.com]. Its disruptive business model has an equivalent price bracket (or cheaper) than commercial flights—disproving the old stereotype that alternative air travel is a luxury reserved for the rich. A serial tech entrepreneur, Davis has extensive experience developing hardware and software to solve difficult problems. He is also a travel industry veteran, Formerly the president of USA Today’s Travel Media Group.